
Freight Pro Logistics LLC
Frequently Asked Questions
Is Freight Pro a broker or a carrier?
- Freight Pro Logistics is a non-asset-based broker who facilitates and manages the shipment of goods with carriers on their client’s behalf, as opposed to a carrier who undertakes the actual carriage normally with their own assets such as trucks, trailers, and warehouses.
What is a bill of lading?
- A document which acknowledges receipt of the goods and establishes the terms of a contract between a shipper, transportation company or logistics provider (broker). It signifies which freight is to be moved between specified points for a specified charge. It serves as a document of title, a contract of carriage, and a receipt for goods. It is prepared by the shipper on forms issued by the broker/carrier and is a legal document.
What is an NMFC number?
- Stands for National Motor Freight Classification. A listing of items used to determine the “class” of a particular item shipped. The class of the item, along with the weight and distance traveled, are all determining factors in the freight charge.
What is a carrier PRO number?
- A carrier PRO is the number assigned to a shipment by the carrier once it has been successfully picked up from the shipper. It is used throughout the rest of the shipment’s transit until delivery for tracking-related purposes.
What is an accessorial fee?
- An accessorial is an additional fee for service beyond standard transportation pricing. Such fees would include residential or liftgate that are notated on a BOL or requested by the shipping or receiving party.
How can I track my shipments?
- You can either select the “Track Shipments” icon on the home page, which will redirect you to choose whether you want to log in to your FPL account for any Freight Pro orders or GTZShip account for any GlobalTranz orders you want to track. Or you may email us directly at Orders@freightprologisticsllc.com or even call us at our office at 909-357-9600 during business hours and one of our team members will be able to assist you.
How do I request a quote?
- You can either select the “Request Rates” icon on the home page or you may email us directly at Dispatch@freightprologisticsllc.com. You can even call our office at 909-357-9600 during business hours and one of our team members will be able to assist you.
I’ve requested a quote online. How long before I can expect a response?
- One of our team members should confirm receipt of your rate request within 30 minutes to an hour of submission. From there it can take an additional 30 minutes to an hour for our office to provide you with your rate, depending on whether you need an LTL rate or a full truckload rate. Some rates, like full truckload or volume, take longer than LTL rates to acquire because our office must source full truckload and volume carriers local to the pickup & delivery locations for both available capacity and competitive rates.
Can I insure my shipments?
- Yes, you can! Just include with your rate request online how much money (in USD) you would like your freight to be insured for, or just be sure to let one of our team members know you would like to have insurance included when being provided with a rate.
How should I be packaging my freight?
- Simply put: As well as possible. If your product is stacked on pallets, make sure to shrink-wrap the pallets well from top to bottom, taking care to make sure the shrink-wrap extends all the way to the pallet itself to keep your product from sliding off the pallet during transit. Heavy freight may seem like it won’t shift or slide but believe us, it does. If your items are loose or exposed (not in a crate or other packaging), the driver that’s dispatched to pick it up has the right to refuse it if he/she deems taking the freight to be too much of a liability in its current condition.
Do you handle hazardous materials?
- Yes! We work with a variety of carriers who specialize in handling Hazmat freight along with freight needing protection from freezing and other special handling.
Do you work with tradeshows?
- Yes, we do! We have lots of experience in dealing with tradeshow requirements and deadlines for delivery. Just let us know how we can help you.
Are there any commodities you do not handle?
- While we can handle almost any product/commodity, there may be a few exceptions. Contact us today to go over what your requirements are, and we can help you assess what sort of services you require.
What is a pickup or delivery “agent” or partner carrier?
- A partner carrier is a carrier (normally local/regional) who partners with a larger carrier in order to pick up and/or deliver on their behalf in areas where it’s not cost-effective for the larger carrier to do it themselves. This is not uncommon as even the largest common carriers (think FedEx, YRC, XPO) don’t service every single part of the country directly.
What is a customs broker?
- A customs broker is a brokerage that facilitates and manages imports and exports with the authorities designated to collect duties on imports and exports that are levied by a country. These authorities are responsible for ensuring that no illegal importation takes place. Since we only handle the transportation aspect of the freight, a customs broker is needed for the above mentioned.
How do the carriers count transit days?
- Most common less-than-truckload carriers only count workdays as transit days. They do not count the day of pickup or the weekends (Saturday and Sunday). They don’t count major holidays as transit days either. It is also important to remember that all the carrier’s transit times are estimations. A carrier’s estimated transit time is not guaranteed unless your shipment is booked with guaranteed service and a must deliver by date.
My freight was lost or damaged in transit. What are my options?
- Our sincerest apologies if this is the situation you currently find yourself in. We’re here to file claims with the carriers on your behalf should you ever need it. Just contact us to let us know the details of the OS&D and we can help you decide how best to proceed.
How do I file a claim?
- You can either select the “Submit a Claim” icon on the home page or you may email us directly at Claims@freightprologisticsllc.com. You can even call our office at 909-357-9600 during business hours and one of our team members will be able to assist you.
I’ve submitted a claim online. How long before I can expect a resolution?
- One of our team members should confirm receipt of your claim within 24-48 hours of submission. From there it can take 1-2 weeks for our office to collect the proper information and documentation to support your claim before submitting it to the carrier. From there, the carrier has the right to take up to 180 days to review the claim before giving a judgment (though claims that are well prepared usually take only half that time).
What types of payment options are available? Can I apply for credit?
- You can most definitely apply for a line of credit. We provide customers 30-day terms for payment when issued a line of credit. We also accept ACH payments and payment by credit card.
What is Freight Pro’s relationship with GlobalTranz?
- Freight Pro Logistics is an agency of GlobalTranz. They are two entirely different companies but Freight Pro Logistics contracts with GlobalTranz in order to access GTZ’s strong carrier rates and relations. Freight Pro Logistics, like GlobalTranz, has its own brokerage authority.
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Freight Pro Logistics LLC
Industry News
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Industry News September 19, 2024 Port Dockworkers Threaten to Strike Over Automation, PayArticle credit: Tom Krisher | Associated Press Photo credit: Seth Wenig/AP/File https://www.ttnews.com/articles/dockworkers-threaten-strike Sept. 30 Deadline Looms for East, Gulf Coast LongshoremenDetermined to thwart the automating of their jobs, about 45,000 dockworkers along the U.S. East and Gulf Coasts are threatening to strike on Oct. 1, a move that would shut down ports that handle about half the nation’s cargo from ships. The International Longshoremen’s Union is demanding significantly higher wages and a total ban on the automation of cranes, gates and container movements that are used in the loading or loading of freight at 36 U.S. ports. Whenever and however the dispute is resolved, it’s likely to affect how freight moves in and out of the United States for years to come. If a strike were resolved within a few weeks, consumers probably wouldn’t notice any major shortages of retail goods. But a strike that persists for more than a month would likely cause a shortage of some consumer products, although most holiday retail goods have already arrived from overseas. A prolonged strike would almost certainly hurt the U.S. economy. Even a brief strike would cause disruptions. Heavier vehicular traffic would be likely at key points around the country as cargo was diverted to West Coast ports, where workers belong to a different union not involved in the strike. And once the longshoremen’s union eventually returned to work, a ship backlog would likely result. For every day of a port strike, experts say it takes four to six days to clear it up. Ginter“I think everyone’s a bit nervous about it,” said Mia Ginter, director of North America ocean shipping for C.H. Robinson. “The rhetoric this time with the ILA is at a level we haven’t seen before.” C.H. Robinson ranks No. 2 on the Transport Topics Top 100 list of the largest logistics companies in North America. The longshoremen’s union and the United States Maritime Alliance, which represents the ports, haven’t met to negotiate since June, when the union said it suspended national talks to first complete local port agreements. No further national contract talks have been scheduled. Harold Daggett, the union president, warned earlier this month that the longshoremen stood ready to strike once their contract expires on Sept. 30. “We are very far apart,” Daggett said. “Mark my words, we’ll shut them down Oct. 1 if we don’t get the kind of wages we deserve.” Top-scale port workers now earn a base pay of $39 an hour, or just over $81,000 a year. But with overtime and other benefits, some can make in excess of $200,000 annually. Neither the union nor the ports would discuss pay levels. But a 2019-2020 report by the Waterfront Commission, which oversees New York Harbor, said about a third of the longshoremen based there made $200,000 or more. Daggett contends, though, that higher paid longshoremen work up to 100 hours a week, most of it overtime, and sacrifice much of their family time in doing so. The Maritime Alliance has said it’s committed to resuming talks and avoiding the first national longshoremen’s strike since 1977. It has accused the union of having already decided in advance to walk off the job. “We need to sit down and negotiate a new agreement that avoids an unnecessary and costly strike that will be detrimental to both sides,” the alliance said in a statement. In the case of a short-lived strike, industry experts say consumers wouldn’t likely notice shortages of store goods during the holiday shopping season. Most retailers had goods transported ahead of the usual pre-holiday shipping season, and they’re already stored in warehouses. “It would be an inconvenience, but it’s not going to be ‘Santa’s not showing up,’ “ said Jonathan Chappell, senior managing director of transportation at Evercore ISI, an investment research firm. Imports to ports are up 10% this year over 2023 on the East Coast and 20% on the West Coast, indicating that some freight was shipped in anticipation of a strike, said Ben Nolan, a transportation analyst with Stifel. The longshoreman’s union, Nolan suggested, commands some leverage going into a presidential election, with memories still fresh of jammed ports and clogged supply chains that followed the pandemic recession. Unions also have drawn support this year from political candidates who have been courting the labor vote. “If ever there was a time that labor can get what they want,” Nolan said, “it’s right now.” If a strike were to extend beyond a month or so, spot shortages of goods could develop. Some manufacturers could run short of parts, notably in the auto and pharmaceutical industries, which generally don’t stock large parts inventories. Exports of autos and other goods that move through the East Coast also could be affected. Most analysts don’t expect President Joe Biden to intervene, as he and Congress did to head off a railroad strike in 2022, at least not before the Nov. 5 presidential election. Ginter noted that the administration cannot legally impose a contract on the dockworkers before a strike. But if a strike were deemed to endanger national health or safety, Ginter said, Biden could, under the Taft-Hartley Act, seek a court order for an 80-day cooling-off period. This would suspend the strike. Analysts say the union’s initial demands included a 77% pay raise over the course of a six-year contract. Daggett, the union president, said sizable pay raises would make up for the inflation spike of the past few years. And he said it would give workers a share of the billions the companies have earned, especially during the pandemic. Copenhagen-based Maersk, among the world’s largest container shipping companies, made more than $50 billion in profits over the past four years. Earnings, though, dropped substantially in 2023 as pandemic-era consumer demand eased and brought sky-high freight rates back down. Maersk ranks No. 28 on the TT logistics list and No. 5 on the TT list of the largest global freight companies. Daggett said the union members expect to be waging their biggest fight — against the automation of job functions at ports — well into the future. “We do not believe that robotics should take over a human being’s job,” he said. “Especially a human being that’s historically performed that job.” As an example, he pointed to a gate that automatically processes trucks without union labor at the port in Mobile, Ala. The gate has been in place since 2008. The Maritime Alliance has said it offered, as part of a new contract, to keep current provisions that bar fully automated terminals and block the use of semi-automated equipment without an agreement from both sides on protecting human jobs. Experts say it’s not altogether clear whether automation would lead to layoffs. The Port of Rotterdam is one of the world’s most automated ports. (Yuriko Nakao/Bloomberg News)A 2022 study by the Economic Roundtable of Los Angeles that was funded by the West Coast dockworkers union found that automation cost 572 jobs each year in 2020 and 2021 at partially automated terminals at the ports of Long Beach and Los Angeles. But another study that same year by a professor at the University of California, Berkeley, that was commissioned by port operators and shippers concluded that between 2015, when Los Angeles-area ports adopted some automation, and 2021, paid hours for port union members grew 11.2%. At the huge Port of Rotterdam, one of the world’s most automated ports, union workers pushed for early retirement packages and work-time reductions as a means to preserve jobs. And in the end, mechanization didn’t cause significant job losses, a researcher from Erasmus University in the Netherlands found. Still, he predicted that automation could cut port jobs by 25% in the future. U.S. ports trail their counterparts in Asia and Europe in the use of automation. Analysts note that most U.S. ports take longer to unload container ships than do those in Asia and Europe and suggest that without more automation, they could become even less competitive. Shippers might send more cargo to Mexican or Canadian ports and then on to the U.S. by rail or truck, said Eleftherios Iakovou, associate director of supply chain resilience at Texas A&M University. He suggested that the two sides discuss the use of automation to augment the functions of human workers rather than to displace them. Any final reckoning over automation, though, remains a long way off. For shippers to abandon U.S. ports, Mexican ports would have to become more efficient at the same time that U.S. ports became “prohibitively inefficient,” said Stifel’s Nolan. “I do think there’s some validity to it, but it’s not a this-decade kind of issue,” he said. In the meantime, if there is a strike, analysts say West Coast ports could pick up at least some additional freight that might be diverted from Eastern ports, especially from Asia. But they couldn’t handle it all. Neither could the U.S. rail system. “The East Coast has grown a lot,” Nolan said. “There’s just no way to get around it.” |